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- Respond to all business e-mail within 24h. Much of this can simply be an acknowledgement plus an accurate assessment of when you will respond fully.
- Then respond fully when you said you would.
- Turn up on time.
- In the business meeting, contribute, tell it straight and record your actions.
- And do the actions you said you would do.
- Be loyal to those not present.
- Alternate coffee/tea/soda with a glass of water.
- Don't neglect a quality issue be it a trailing cable or a client who seems to be waiting too long in reception.
- Focus. A 'brand re-fresh' is not needed. What is needed is some focus on the tasks in hand.
- Consider a digital distraction as a mild-but accumulating-poison injected into your brain. It is.
- Don't cherry-pick: do the tough, high value stuff. And do it early in the day. Then coffee, cup 3.
- Do go fruit-picking though. Fresh air. Conversation. And the best of fresh fruit.
- Greet people. Be interested in them. Put down the phone. Make eye contact.
- And not just for your network.
- Recognise your organisation is not perfect. But it's better when you are better.
- Presentations are now likely to be for a layered audience: those in the room and those far, far away on a screen. Prepare for both.
- Use the stairs not the lift unless carrying a LOT of heavy stuff.
- The gym is optional, but movement is essential.
- Go home at a reasonable time and switch off from work. That’ll be a challenge when you work from home. But ring-fence work: it’ll be better for your sanity.
- Floss. Not so much for the health benefits (which-of course-plenty debate). But to prove you can set up a daily habit.
- Practise observing your moods, rather than being them.
- Have plenty of Rs in your life: rest, rhythm, ritual, read and of course…
- Regularly review what is important to you.
- There’s always a potential excuse. Have none: make it happen.
- Start stuff. Finish stuff. Feel good.