Brilliant at the Basics of Business (v2) 100: 6

0825 not 0832.  If you run a shop and the sign on the door says you open at 0830, be up-and-running, full-on-cheerful, stuff on shelves and out of boxes, till ready and and switched on, mugs of wake-up coffee already drunk and door unlocked at 0825. Not 0832. For customers who count it's important.

The Back-Story

B@BofBiz One

B@BofBiz Two

B@BofBiz Three

B@BofBiz Four

B@BofBiz Five

The Book.