Brilliant at the Basics of Business (v2) 100: 2

Human beings are wired to pay attention to first impressions; it’s a cool evolutionary-based defence mechanism. So how good is your web-site? Your reception area? Your telephone answering? Your customer’s car-parking? The digital and social media web you weave? 

Is there a gap between the story your people say and the service your clients receive?

The Back-Story

B@BofBiz One

The Book.