The 7 Essential Differentiators for any Business in 2016

1. Agility: the ability to respond within 24h to competitive threat.
2. Innovation: the ability to note the competition and then not copy but leapfrog.
3. Community: the ability to foster a culture where great people want to stay and do great work.
4. Data: 'The Knowledge'. Who is doing what in our market, with our clients? When, where, and how and why?
5. Financial Awareness: throughout the organisation. Cost vs. revenue vs. price vs. profit. And getting that the latter is essential.
6. Proactive selling: selling is a verb. Do it. 
7. A belief in home: there is a life outside of work and beyond the spreadsheet. 

Bonus: (1) The FY16 Strategic Planning Meeting (2) Selling without Tears free PDF download (3) Essential finance terms, here