While Your Competitors Are On The Beach: 14 Tough Questions to Ask: 8-14

1. Who are our best people and how do get them to want to stay with us?
2. Who are our OK people and how do we get them to raise their standards?
3. How do we really treat our clients and suppliers?
4. How much money are we spending on innovation?
5. Are more junior people comfortable sharing ideas with more senior people?
6. Do we catch people doing things right?
7. When was our last serious off-site dedicated to working on the company?