- Action > Talk. A decision is not a decision until you take an action. Ask: what will I do? How? By when?
- Activity > Exercise. Exercise is great. But remaining active during the day will boost energy, decision-making and fight fatigue. Stand, walk and take the stairs at all opportunities.
- Listen > Talk. Understanding is the bedrock of excellent communication. Listen. And explain back in complex situations to show/check that you have got it.
- Process > Content. It's not just what we need to do; it's how we are going to do it. Plan content; plan process.
- End > Start. It's easy to start, but how will it end? And what is the end?
- Respect > Like. Business is not kindergarten; nor the country club. We're not there to be liked: that's a bonus which comes from great work leading to respect.
- RoI > Tick. Measure by pay-of rather than urgency, ease or who is yelling. Create a master list: not just have to do but want to do. Not just commercial but personal. Not just pragmatic but dreams, too.
- On > In. Work on your business (important and investing activities) not just in (important and urgent activities) your business. See 7.
- Unplugged > multi-cabled. The best connection is you and their mind. Cables can seriously distract from that.
- Horizon > desk-top. Look up; gain perspective. What's the bigger picture here? What's really important here?
- I/we > they. Own the problem.
- Explicit > implicitly. Ask probing questions until you understand.
- Purpose > package. Mastery creates passion; Passion creates brilliance. Chase your purpose rather than the perfect financial package.
- Slower > faster. Never go faster than the speed of thought. The ability to think and think well is your super-power.
- lighter > heavier. Let go of your baggage, your pre-conceptions and you 'if onlys'. Life will become easier.
- Verb > noun. What are you here to do? Not just the display on your e-mail sign off.
- 0900 > 0907. Start on time. Professionalism starts with the apparently small stuff.
- Green > white. More vegetables and fruit in their original form and less sugar. Live longer, feel better, save money.
- Here > there. Be here now. Be in the room, in the conversation, in the mindset.
- 3 > 9. Keep meetings small for speed, creativity and results.
- Kaizen > entropy. Plan-Do-Review. Improve the process to boost effectiveness, otherwise it will decay.
Bonus: You, Only Better, the book.