Imagine your pilot aimlessly wandering your plane, looking out of windows, checking bits of paper and then returning to the cabin hoping it'll all make sense. No. No way. He/she has their flight deck: all necessary decision making information in one place. Everything you have to do, want to do, home and work. That's your Master List. Don't run life from your in box, a short term, work focused 'to do' list nor who is shouting loudest. Think Flight Deck.
Productivity Tip 1 of 7 was here