The back story 1-32 here.
Instant MBA 33: Systems, Kaizen & Check-lists. How can we do it better? It's a great question. Probably by planning before we do and reviewing after we have done. That's plan-do-review a good example of constant never-ending improvement or kaizen. And such planning and reviewing will probably produce an improved system, maybe moderated by a check-list.
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Great business bloggers Michael Wade, Tanmay Vora
Instant MBA, the book
Brilliant at the Basics of Business 100, the book