Instant Business Speak 17: Leadership

Organisations talk a lot about leadership. Quite rightly, as without it organisations get submerged in the trivial many (usually encapsulated on the latest slide-deck) instead of staying super-focused on the vital few. However, leadership is not something which can be rolled out at a conference. Leadership is not a job title. Leadership is not something which dictates who pays for the lattes at Starbucks. Leadership is a mindset. It is doing what is necessary. Aged 24 or 42. Liked or disliked. It is identifying appropriate actions. It is owning the consequences of those actions. It is striding through the melodrama about the broken espresso machine. It is saying this is not a management model, guys: this is a real life business with customers and employees dependent upon us. That's leadership.