- Ask every employee in the business to provide-in confidence if they wish-two ideas.
- Look at bench-marks for costs in your industry.
- Examine complaints-which cost money-and ensure they are being fixed and not repeated.
- Examine customer service and ensure it is not being overly generous.
- Examine catering and consider reducing options.
- Check that stationery is not going home.
- At the next company meeting, educate on cost reduction.
- Work hard to stop (a) giving discount (b) giving so much discount.
- Re-invent the pay and rewards system to live and breathe profitability.
- Ensure all business decisions on growth and market-share include discussion of profitability.
1-30 here