Nicholas Bate

Monday

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That After-Lunch So-Called 'Graveyard' Shift 7

1. Never acknowledge 'the graveyard' shift as a presenter.
2. Plan ahead to build more 'spikes' or peaks of interest into this session.
3. Keep this session shorter.
4. Get people on their feet and moving.
5. Stay away from anything which requires lower lighting or watching dull interviews.
6. Facilitate with pace and total involvement.
7. Keep looking for high value actions so people want to concentrate.

Hazel Dooney

on copyright.

How To Help Your Sales Team Generate More Profit, More Quickly 7

1. Train them in the product they are selling so that they have knowledge.
2. Train them in the soft skills needed to sell the product e.g. negotiation skills.
3. Coach them to overcome an individual weaknesses.
4. Lead them by example: get on the phone yourself and chase business.
5. Find time to celebrate success and catch them doing things right.
6. Make sure they have all reasonable tools to do the job, especially fast responsive software.
7. Train them. Yes, again.

"The Theatre Exists To Deal With Problems Of The Soul,

with the mysteries of human Life". From a marvellous book by David Mamet: 'Three Uses Of The Knife'

Henry The Thinking Goldfish

Saturday 7

1. She yawned.
2. She stretched.
3. She brewed fresh Sumatra and watched the sun come up.
4. She did her daily Sun Salute yoga on the lawn.
5. She went and dragged her boyfriend out of bed, gave him a kiss and said 'get down to Pier 5 before the fresh poppy-seed breakfast rolls sell out'.
6. She started work on a new sketch.
7. Alrighty. This was going to be  a good weekend.

He Was Running, Jumping And Leaping: His Favourite Day!

On No

Some of us are nice, reasonable people. We like to be helpful. We like to be seen as positive, supportive and 'can do'. We can find it difficult to say 'no'. But it's got to be done; it's a serious skill to work at because if you can't say 'no' to work over-load you may well be saying 'no' to lego with your daughter. If you can't say 'no' to the client's request for more discount you may well be saying 'no' to profitability on that deal. Saying 'yes' always means there's a 'no' somewhere: just be sure you're happy with that.