Paradoxically 7

1. The better and cooler the technology (e-mail, PowerPoint, BlackBerry) the easier it is to NOT really connect with your chosen audience or individual.
2. The less we really connect with people the harder it is to motivate them to give of their very best.
3. The more we notice they are under-performing the more we decide-mistakenly, of course-to move to 'command and control' tactics.
4. Which includes more monitoring, logging, recording metrics, issuing Blackberries and swipe cards.
5. Which demotivates even more.
6. I am not a 'human resource'.
7. I am a human being.