Tanmay Vora

is a very thoughtful blogger on the topics of leadership and quality amongst others, so boy do we need his help. So, great news: Tanmay has written a fantastic book called QUALITY tweet. I’ve always enjoyed Tanmay’s blog for its succinct approach and he has managed to transfer this to his book : it's  full of shots of wisdom e.g. 93:  Quality is never a short-term goal. It is a long-term differentiator.  120: Critical question: you have taken your customer’s feedback; have you really acted upon it? It is ideal as a rapid reminder for all of us which could easily  be read on a commute. It would be great for a presenter who wishes to add some key messages . And brilliant to issue to your team. Check out Tanmay’s blog and get you and your team a copy. And thoughtfully it’s available in both e and paper format. Thanks, Tanmay for a great addition to the literature on leadership and quality improvement.