- Get a clear definition of what excellent would mean for you as a book-keeper/sales assistant/knee surgeon.
- Copy what the best in your chosen field do.
- Read the literature on and by the best in your chosen field.
- Practise your skill.
- Gather and act upon feed-back from clients and peers.
- Innovate to create your own uniqueness.
- Pull ahead though smart working and constant innovation to build an unbridgeable gap between you and any competition.