and...you've got a lot on already, so why not ask one of your brand new graduate trainees to do a rapid audit of The Small Stuff by Which we are Truly Measured - Unconsciously - by the Customer:
1. Reception. Clean, tidy? Fresh flowers? No FedEx boxes awaiting a home? Today's newspapers? Excellent!
2. Car Parking. Nobody from product marketing parking in visitors slots? Perfect!
3. Product Literature in dispensers is up-to-date? Great!
4. Visitor's rooms. No old coffee cups from Friday's meetings nor beer cans from the 'Closed Sales' beano. Well done-a record!
5. Rest rooms. To coin a phrase: as you would want them to be. Awesome!