Why you may not get the business

1. Your response to the proposal was sent a little late. And just by ordinary post.
2. The layout was unclear and some questions were not really answered.
3. It's hard to see why you are more expensive.
4. It takes longer than 5 seconds to find the number to ring you on with queries.
5. It seems like a standard response. That's because it is.

The good news is that all of those issues can be sorted next time. Kaizen: constant , never-ending improvement.