What is Their Problem? AIRPORTS

How are your flights at the moment? Grim? Great? Could the airports be doing a little more to help us? I think so; we do accept they are under pressure with the continued demands of extra security, but still. What about:
Clearer indications on all web-sites of what can and cannot be taken on-board. There are still inconsistencies even between the same airline staff in the same queue (last week at Heathrow T3).
Clearer indications of what cafes/restaurants are available after you have been through security (the differences across Europe, for example, are huge). It's frustrating to check in early (as we are encouraged to do) and find the better restaurants were BEFORE security.
More friendliness. And don't say it can't be done. Going through Hong Kong is efficient and friendly, so is Singapore. Much of the States is hard work; Heathrow increasingly so. It's not a sign of weakness to be friendly.
Electricity. There's some money to be made for someone who allows the re-charging of phones and lap-tops. I think we'd all happily pay: we simply need a socket! Instead we perch at odd angles against pillars trying to boost our phone....ridiculous.

How about your business? It's simpler than an airport or airline. What could be clearer, easier and more helpful for your clients? Brainstorm at the next team meeting and ensure it goes into your kaizen project. You do have one don't you?