That's what great customer service is really about: connection. Particularly this time of year: present shopping, extra food shopping, quick trip to the dentist, car serviced before the long trip...What really makes the difference-whether they connect with you. Or are they distracted? We empathise of course; there' s lot happening, a lot of pushes and pulls, but the ability to:
be there for you
be in the moment
show you-just for those 2 minutes-that you are a valued customer
is absolutely, definitely the difference that makes the difference.
Connect more today; notice the amazing difference.