- At the security gate, upon arrival, you are expected. And greeted with warmth.
- Product reality is much better than the advertising story.
- It is always easy to get help when something goes wrong and if necessary speak to a real person.
- You are always kept updated; there is never any need to chase.
- There are places available in visitor parking.
- Meeting times are respected.
- Reception areas, restrooms and meeting rooms are professional.
- There is no jargon in presentations. Ever.
- Pricing is clear.
- Customer loyalty is highly valued.
- There is a company strategy and it is explained to customers.
Bonus 2: 22 Things to do on Planet Earth
Bonus 6: Slow 22
Bonus 12: Brilliant at the Basics of Business
Bonus 13: Routes to Less Stress 22
Bonus 14: That Other F Word
Bonus 15: What's Wrong with The Typical Corporate Selling Machine, 11
Bonus 18: 22 Ways to Get Better at Anything
Bonus 19: 22 Routes to Becoming Unstoppable.
Bonus 20: Re-boot 22
Bonus 21: 22 Ways to Better Results at the Gym
Bonus 22: 11 Ways to Fix that Presentation
Bonus 23: 22 Things to do on Vacation
Bonus 24: 11 Things to do in September
Bonus 25: 22 Things to do at Work
Bonus 26: 22 Ways to Reduce Stress
Bonus 27: 22 Things to Learn
Bonus 30: The 22 Reasons Earth wins 'best planet ever, anywhere' award 2016.
Bonus 31: The Less of Eleven