- Sure there must be benefits to the purchaser but those benefits must outweigh the benefit of keeping their money in their pocket. Practise that argumentation thoroughly at a team meeting, soon.
- Stay close to any enquiry. Always have a reason for following-up and calling again. People don't just by logically-they buy emotionally too: were you easy to buy from?
- Don't assume anything. They may have bought from you the last 6 out of 7 times. Doesn't mean a thing.
- Learn. Win or lose the business, what's working for you?
- There is no perfect time in the day to making some calls apart from now. The coffee can wait.
- Objections are handled by good questions at the start of the sale, not clever techniques at the end of the sale.
- Everybody in your business must understand they are there to sell.






